Beaumont Hospital is a large academic teaching hospital 5km north of Dublin City centre. They provide emergency and acute care services across 54 medical specialties to a local community of some 290,000 people, while employing over 3,000 staff.
An inefficient filing system at Beaumont hindered healthcare workers who needed to be able to access patient records quickly and easily. Staff reverted to keeping paper records that were stored off-site. If a doctor or nurse needed to see them for a returning patient or if they were needed for a legal claim, then the file had to be physically retrieved from the archive and collected by courier; a time consuming process.